Cookie Policy

Introduction

This Cookie Policy explains how Zerohotel uses cookies and similar technologies on our website. By using our website, you agree to the use of cookies in accordance with this policy.

What are cookies?

Cookies are small text files that are stored on your device when you visit our website. These cookies help us improve your browsing experience and allow us to offer personalized services.

Types of cookies we use

Essential cookies

They are necessary for the basic functioning of the website. They include cookies that allow:

• Remembering your login details during your visit
• Keep your session secure
• Allow the reservation process
  
  

Performance cookies

They help us understand how visitors interact with our website:

• Web traffic analysis
• Usage statistics
• Error identification
  
  

Functionality cookies

They allow us to remember your preferences and personalize your experience:

• Preferred language
• Location
• Display preferences
  
  

Advertising cookies

They are used to display relevant ads and measure the effectiveness of our advertising campaigns.

Cookie control

You can control and/or delete cookies as you wish. You can:

• Modify your browser settings to reject cookies
• Delete existing cookies
• Configure your browser to notify you when you receive new cookies

Duration of cookies

Cookies may be:

• Temporary (session): they are deleted when you close the browser
• Permanent: They remain on your device until they expire or are manually deleted

Policy Updates

Zero Hotel reserves the right to modify this Cookie Policy at any time. Changes will take effect immediately after their publication on the website.

Contact

If you have questions about our privacy policy or the handling of your personal data, please contact us at:

Email: privacy@zerohotel.com

Phone: +56 32 211 3113

Location: Lautaro Rosas 343 – Cerro Alegre, Valparaíso, Chile

Validity

This privacy policy is effective as of December 16, 2024.