Privacy policies

1. Introduction

Zerohotel is committed to protecting the privacy of our guests and users. This privacy policy describes how we collect, use and protect your personal information.

2. Information We Collect

• Personal data (name, address, email, telephone number)
• Booking and stay information
• Preferences and special requests
• Payment details
• Official identification information when required by law

3. Use of Information

We use your personal information to:

• Manage reservations and provide accommodation services
• Process payments
• Communicate with us about your stay
• Improve our services
• Comply with legal requirements

4. Data Protection

We implement technical and organizational security measures to protect your personal information from unauthorized access, loss or alteration.

5. Share Information

We do not sell or share your personal information with third parties, except when:

• It is necessary to provide requested services
• Be required by law
• We have your explicit consent

6. Your Rights

You have the right to:

• Access your personal data
• Request corrections of inaccurate information
• Request deletion of your data
• Object to the processing of your data
• Withdraw your consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. You can set your browser to reject cookies, although this may limit some functionality.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on our website and, where appropriate, notified to you by email.

9. Contact

If you have questions about our privacy policy or the handling of your personal data, please contact us using our contact form.

10. Validity

This privacy policy is effective as of December 26, 2024.